Privacy Policy
1. Introduction
At MicheloDuft, the protection and security of your personal information is our highest priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [www.micheloduft.com] and make purchases from us.
2. Responsible person
• Company: MicheloDuft
• Address: [Henriette Fürth Str. 25 35398 Gießen, Germany]
• Email: [micheloduft@gmail.com]
• Tax identification number: [DE370568484]
If you have any questions about your data protection, you can contact us at any time.
3. Data collected by us
When you use our website, we may collect the following personal information:
• Contact information: name, email address, shipping and billing address, telephone number.
• Payment details: Payment methods used (we do not store full credit card details as payment is processed via secure providers such as [PayPal, Stripe, etc.]).
• Browser data: IP address, browser type, pages visited and website behavior.
• Communication data: Messages sent to our customer service.
4. Purpose of data processing
We use your data to:
• Process your orders and send you the products you have purchased.
• Manage payments and invoices.
• Send confirmation emails, order updates and promotional offers (if you have given your consent).
• Improve our online store and personalize your shopping experience.
• Comply with our legal and tax obligations.
5. Legal basis for data processing
The processing of your data is based on:
• Execution of a contract (processing orders and payments).
• Compliance with legal obligations (billing, fraud prevention).
• Legitimate interest (improving our services and site security).
• User consent (sending newsletters and promotions).
6. Third parties with whom we share data
We do not sell or rent your personal information. However, we do share information with third parties necessary to provide our services, such as:
• Payment platforms ([PayPal, Stripe, etc.]) to process transactions.
• Transport companies ([DHL, UPS, etc.]) for the delivery of the products.
• Web analysis services (Google Analytics, Facebook Pixel) to improve our website.
These third parties comply with applicable data protection regulations.
7. International data transfers
If we transfer your data outside the European Economic Area (EEA), we will ensure that it is adequately protected through EU standard contractual clauses or other legal mechanisms.
8. Data security
We take technical and organizational measures to protect your data from unauthorized access, loss, or alteration. However, no security system is 100% foolproof.
9. Data storage
Your data will only be retained for as long as necessary to fulfill the purposes described in this policy or as required by law.
10. User rights
You have the right:
• Access to your personal data.
• Correct incorrect data.
• Request the deletion of your data (except for legal exceptions).
• Refuse treatment in certain cases.
• Request the portability of your data to another provider.
To exercise these rights, please contact us at [micheloduft@gmail.com].
11. Use of cookies
Our website uses cookies to improve your experience. You can manage your preferences in your browser settings. For more details, see our Cookie Policy.
12. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes.
Last updated: [4 April 2025]