Terms and Conditions
1. General information
• Company: MicheloDuft
• Address: [Henriette Fürth Str.25 35398 Gießen, Germany]
• Email: [micheloduft@gmail.com]
• Tax identification number: [DE370568484]
These terms and conditions apply to purchases at MicheloDuft. By placing an order in our online store, you agree to these terms and conditions.
2. Subject of the contract
MicheloDuft sells perfume samples to customers inside and outside the European Union.
3. Order and purchase contract
• By placing an order with MicheloDuft, you are making an offer to purchase.
• We reserve the right to refuse orders in exceptional cases (e.g. in case of stock shortages or suspected fraud).
• We will send you an order confirmation by email.
4. Prices and payment methods
• All prices include applicable taxes within the EU. Additional duties and taxes may apply to customers outside the EU.
• Accepted payment methods:
[Credit card(Visa, Mastercard, Maestro) PayPal, Google Pay, Union Pay, Apple Pay, Shop Pay, Bancontact, American Espress].
• Payment must be made in full before shipping.
5. Shipping and delivery
• Delivery will be made to the delivery address specified by the customer.
• Delivery times may vary depending on the country and are stated in the shop.
• We are not responsible for delays caused by customs or freight forwarders.
• If a package is returned due to an incorrect address or missing receipt, the customer will be responsible for reshipping costs.
6. Right of withdrawal and return
Customers within the EU:
• You have 14 days to return a product without having to give a reason for the return.
• The product must be unopened and in its original condition.
• Return shipping costs are borne by the customer.
Customers outside the EU:
• We also offer a 14-day return policy, but return shipping costs and any customs fees are the responsibility of the customer.
• Taxes and customs duties paid at destination are not refundable.
For further details, please see our return policy.
7. Liability and Warranty
• MicheloDuft is not responsible for allergic reactions or other side effects that may occur due to the use of perfumes.
• If a product arrives damaged or incorrect, please contact us at [micheloduft@gmail.com] within 7 days of receipt.
8. Data protection
Your privacy is important to us. For more details on how we handle your data, please see our Privacy Policy.
9. Governing law and dispute resolution
• These terms and conditions are subject to German law.
• In the event of a dispute, we will attempt to resolve it amicably. If this is not possible, the dispute will be settled before the competent German courts.
• Customers from the EU can use the European Commission’s online dispute resolution platform: [https://ec.europa.eu/consumers/odr/].
10. Changes to the Conditions
We reserve the right to change these Terms at any time. The updated version will be available on our website.
Last updated: [4 April 2025]